Veterinary

Veterinary icon

Veterinary

The AI receptionist for vet clinics

Hollis answers every pet owner’s call, books the right visit type and spots urgent symptoms, so your team can stay focused on the animals in front of them.

Veterinarian examining a dachshund in a clinic

28%

of clinic calls arrive while staff are with patients

28%

of clinic calls arrive while staff are with patients

28%

of clinic calls arrive while staff are with patients

$680

average yearly spend of a new pet owner

$680

average yearly spend of a new pet owner

$680

average yearly spend of a new pet owner

24/7

urgent symptom triage for worried owners

24/7

urgent symptom triage for worried owners

24/7

urgent symptom triage for worried owners

The problem

Why vet clinics miss calls

Busy exam rooms and worried owners make for a phone that never stops ringing.

The problem

Why vet clinics miss calls

Busy exam rooms and worried owners make for a phone that never stops ringing.

The problem

Why vet clinics miss calls

Busy exam rooms and worried owners make for a phone that never stops ringing.

01

Hands are full, literally

Your team is holding a nervous dog or drawing blood when the next owner calls about a refill.

01

Hands are full, literally

Your team is holding a nervous dog or drawing blood when the next owner calls about a refill.

02

Every call feels urgent

Owners call about limping, vomiting and lost appetites, and each one needs a calm, careful answer.

02

Every call feels urgent

Owners call about limping, vomiting and lost appetites, and each one needs a calm, careful answer.

03

Emergencies don’t keep hours

A pet that eats something it shouldn’t at 10 PM needs guidance now, not a voicemail greeting.

03

Emergencies don’t keep hours

A pet that eats something it shouldn’t at 10 PM needs guidance now, not a voicemail greeting.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on veterinary workflows out of the box, then tuned to your services, species and vets.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on veterinary workflows out of the box, then tuned to your services, species and vets.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on veterinary workflows out of the box, then tuned to your services, species and vets.

Wellness visits

Books annual checkups, dental cleanings and puppy visits with the right vet and time.

Wellness visits

Books annual checkups, dental cleanings and puppy visits with the right vet and time.

Urgent triage

Asks your approved questions and routes true emergencies to the on-call vet or nearest ER.

Urgent triage

Asks your approved questions and routes true emergencies to the on-call vet or nearest ER.

Vaccine reminders

Calls and texts owners when shots are due and books the visit in the same conversation.

Vaccine reminders

Calls and texts owners when shots are due and books the visit in the same conversation.

New pet intake

Collects species, breed, age and history before the first appointment.

New pet intake

Collects species, breed, age and history before the first appointment.

Reschedules and cancellations

Moves visits in seconds and offers the open slot to owners on the waitlist.

Reschedules and cancellations

Moves visits in seconds and offers the open slot to owners on the waitlist.

Care questions

Answers questions about prices, boarding, diets and prep using your approved answers.

Care questions

Answers questions about prices, boarding, diets and prep using your approved answers.

See it in action

A late-night call, handled calmly

At 9:12 PM an owner called because her beagle ate chocolate. Hollis checked the amount, flagged it as urgent and connected her to the on-call vet in under a minute.

Knows your services, vets and exam room times

Recognizes urgent symptoms by species

Sends vaccine and refill reminders

Syncs with your practice management software

Sample call

Northside Animal Hospital, Friday 9:12 PM

After hours

My beagle just ate half a chocolate bar. Is that dangerous?

Chocolate can be harmful for dogs, so I’m treating this as urgent. I’m connecting you with Dr. Lee, our on-call vet, right now.

Thank you, I’ll stay on the line.

On-call vet connected

Fri, 9:13 PM with Dr. Lee, notes shared

Works with your clinic software

Two-way sync with the systems veterinary teams already use.

Outlook
Outlook

Outlook

HubSpot
HubSpot

HubSpot

Slack
Slack

Slack

Twilio
Twilio

Twilio

Zapier
Zapier

Zapier

Google Calendar
Google Calendar

Google Calendar

Portrait of Dr. James Carter

Our phones used to ring through every exam. Now Hollis books the routine visits and only hands us the calls that truly need a vet. We added 64 new clients in the first two months.

Dr. James Carter

Medical Director, Northside Animal Hospital

+64

new clients in two months

Quick answers

Veterinary clinics often ask

Can’t find what you need? Our team replies within a few hours, every day of the week.

Can Hollis tell an emergency from a routine call?

Yes. You approve the triage questions and red-flag symptoms. Anything that matches goes straight to your on-call vet or the emergency clinic you choose.

Does it handle multiple pets per owner?

Yes. Hollis keeps each pet’s details separate, so an owner can book a checkup for one dog and a vaccine for the other in a single call.

Can it send vaccine and medication reminders?

Hollis reads due dates from your system and reaches out by call or text, then books the visit while the owner is on the line.

Will it work with our practice management software?

Hollis syncs with the calendars and veterinary systems most clinics use. If yours isn’t listed, we’ll connect it during onboarding.

Can it answer pricing questions?

Yes. Hollis uses the price list you provide and can explain what a visit includes. For estimates that need an exam, it books the consultation.

What if an owner wants to speak to someone?

During opening hours Hollis transfers the call to your front desk. After hours it takes a detailed message and books a callback.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

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