Physiotherapy

Physiotherapy icon

Physiotherapy

The AI receptionist for physio clinics

Hollis books recurring sessions, collects intake details and handles reschedules, so your therapists can spend their time on treatment, not the phone.

Physiotherapist stretching a patient’s leg on a treatment mat

35%

of clinic calls are reschedules or cancellations

35%

of clinic calls are reschedules or cancellations

35%

of clinic calls are reschedules or cancellations

8 visits

average course of treatment per patient

8 visits

average course of treatment per patient

8 visits

average course of treatment per patient

24/7

booking and rescheduling by phone

24/7

booking and rescheduling by phone

24/7

booking and rescheduling by phone

The problem

Why physio clinics miss calls

Therapists are hands-on all day, and the schedule changes by the hour.

The problem

Why physio clinics miss calls

Therapists are hands-on all day, and the schedule changes by the hour.

The problem

Why physio clinics miss calls

Therapists are hands-on all day, and the schedule changes by the hour.

01

Therapists can’t step away

Mid-session is no time to pick up the phone, so calls stack up between appointments.

01

Therapists can’t step away

Mid-session is no time to pick up the phone, so calls stack up between appointments.

02

Courses of care need rebooking

Patients need six or eight visits, and every missed rebooking is a gap in their recovery.

02

Courses of care need rebooking

Patients need six or eight visits, and every missed rebooking is a gap in their recovery.

03

Intake takes time

Collecting history, referrals and insurance details over the phone ties up the front desk.

03

Intake takes time

Collecting history, referrals and insurance details over the phone ties up the front desk.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on physiotherapy workflows out of the box, then tuned to your treatments and therapists.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on physiotherapy workflows out of the box, then tuned to your treatments and therapists.

What Hollis handles

Every call your clinic gets, covered

Hollis is trained on physiotherapy workflows out of the box, then tuned to your treatments and therapists.

Recurring sessions

Books a full course of treatment at the times that suit each patient.

Recurring sessions

Books a full course of treatment at the times that suit each patient.

Intake questions

Collects history, injury details and referral information before the first visit.

Intake questions

Collects history, injury details and referral information before the first visit.

Reschedules

Moves sessions in seconds and keeps the course of care on track.

Reschedules

Moves sessions in seconds and keeps the course of care on track.

Insurance and referrals

Checks coverage details and referral requirements before booking.

Insurance and referrals

Checks coverage details and referral requirements before booking.

Session reminders

Sends reminders that cut no-shows and late cancellations.

Session reminders

Sends reminders that cut no-shows and late cancellations.

Clinic questions

Answers questions about treatments, prices and what to bring.

Clinic questions

Answers questions about treatments, prices and what to bring.

See it in action

A missed session, rebooked

At 6:40 PM a patient called to cancel tomorrow’s session. Hollis moved it to Thursday, kept the rest of her course on track and updated her therapist.

Knows your treatments, therapists and room times

Books full courses of care in one call

Collects intake details before the first visit

Syncs with your clinic management software

Sample call

Motion Physio, Monday 6:40 PM

After hours

I can’t make my session tomorrow morning. Is there anything later this week?

No problem. Camila has Thursday at 5:30 PM, and your next two sessions stay as planned. Shall I move it?

Yes, Thursday works.

Session moved

Thu, 5:30 PM with Camila, course updated

Works with your clinic software

Two-way sync with the systems physio clinics already use.

Outlook
Outlook

Outlook

HubSpot
HubSpot

HubSpot

Slack
Slack

Slack

Twilio
Twilio

Twilio

Zapier
Zapier

Zapier

Google Calendar
Google Calendar

Google Calendar

Portrait of Dr. Camila Reyes

Rebooking used to eat up half of our front desk’s day. Hollis keeps every patient’s course of care on the calendar, and our no-show rate has dropped by a third.

Dr. Camila Reyes

Clinic Director, Motion Physio

-33%

no-shows in three months

Quick answers

Physio clinics often ask

Can’t find what you need? Our team replies within a few hours, every day of the week.

Can Hollis book a full course of treatment?

Yes. Hollis can book a series of sessions in one call, matching the patient’s availability with their therapist’s schedule.

Does it collect intake information?

Hollis asks the intake questions you approve, such as injury details, history and referral source, and saves the answers to the patient’s record.

Can it check insurance or referral requirements?

Yes. Hollis uses the plans and rules you provide and flags anything it can’t confirm for your team to review.

How does it reduce no-shows?

Hollis sends reminders before every session and makes it easy to reschedule instead of skipping.

Will it work with our clinic software?

Hollis syncs with the calendars and practice systems most clinics use. If yours isn’t listed, we’ll connect it during onboarding.

What if a patient wants to talk to a therapist?

Hollis takes a detailed message and books a callback with the right therapist, or transfers the call during opening hours.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

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