Salons and spas

The AI receptionist for salons and spas

Hollis books every appointment, matches clients with their favorite stylist and fills last-minute gaps, so your team can keep their hands on the work.

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Hear a salon call

Stylist washing a client’s hair at a salon basin

41%

of salon calls come in while stylists are with clients

41%

of salon calls come in while stylists are with clients

41%

of salon calls come in while stylists are with clients

$950

average yearly value of a regular client

$950

average yearly value of a regular client

$950

average yearly value of a regular client

24/7

booking by phone, even after close

24/7

booking by phone, even after close

24/7

booking by phone, even after close

The problem

Why salons miss calls

Your stylists are booked solid, and the phone always rings mid-cut.

The problem

Why salons miss calls

Your stylists are booked solid, and the phone always rings mid-cut.

The problem

Why salons miss calls

Your stylists are booked solid, and the phone always rings mid-cut.

Hands in someone’s hair

Nobody can answer the phone halfway through a color, so callers hang up and book elsewhere.

Hands in someone’s hair

Nobody can answer the phone halfway through a color, so callers hang up and book elsewhere.

Evenings are peak booking time

Clients plan their week after work, right when the front desk has gone home.

Evenings are peak booking time

Clients plan their week after work, right when the front desk has gone home.

Cancellations leave empty chairs

A same-day cancellation turns into lost revenue when there’s no time to call the waitlist.

Cancellations leave empty chairs

A same-day cancellation turns into lost revenue when there’s no time to call the waitlist.

What Hollis handles

Every call your salon gets, covered

Hollis is trained on salon and spa workflows out of the box, then tuned to your services, stylists and prices.

What Hollis handles

Every call your salon gets, covered

Hollis is trained on salon and spa workflows out of the box, then tuned to your services, stylists and prices.

What Hollis handles

Every call your salon gets, covered

Hollis is trained on salon and spa workflows out of the box, then tuned to your services, stylists and prices.

Instant bookings

Books cuts, color and treatments with the right length and buffer time.

Instant bookings

Books cuts, color and treatments with the right length and buffer time.

Stylist matching

Remembers client preferences and books them with the stylist they love.

Stylist matching

Remembers client preferences and books them with the stylist they love.

Smart waitlists

Fills cancelled slots by offering them to waitlisted clients in seconds.

Smart waitlists

Fills cancelled slots by offering them to waitlisted clients in seconds.

Deposits

Takes deposits for long services and no-show prone time slots.

Deposits

Takes deposits for long services and no-show prone time slots.

Reschedules

Moves appointments without back-and-forth and keeps your calendar tidy.

Reschedules

Moves appointments without back-and-forth and keeps your calendar tidy.

Service questions

Explains services, prices and aftercare using your own approved answers.

Service questions

Explains services, prices and aftercare using your own approved answers.

See it in action

A last-minute gap, filled

At 8:05 AM a client cancelled her 11 o’clock color. Hollis offered the slot to the waitlist and had it rebooked before the salon opened.

Knows your services, stylists and chair times

Matches clients with their preferred stylist

Fills cancellations from your waitlist

Syncs with your salon booking software

Sample call

Loft Hair Studio, Saturday 8:05 AM

Before opening

Hi, I saw a text that an 11 AM slot opened up with Mia. Can I take it?

It’s yours. I’ve booked you for a cut and gloss with Mia at 11 AM today. You’ll get a confirmation text shortly.

Perfect, see you then.

Cancelled slot refilled

Sat, 11:00 AM with Mia, deposit taken

Works with your salon software

Two-way sync with the booking tools salons and spas already use.

Outlook

HubSpot

Slack

Twilio

Zapier

Google Calendar

Saturday mornings used to mean a ringing phone and a stylist running to the desk with foils in her hands. Hollis handles all of it now, and our waitlist fills almost every cancellation.

Hannah Brooks

Owner, Loft Hair Studio

92%

of cancellations refilled

Quick answers

Salons and spas often ask

Can’t find what you need? Our team replies within a few hours, every day of the week.

Talk to our team

Can Hollis book with a specific stylist?

Yes. Clients can ask for anyone on your team, and Hollis remembers who they usually see for next time.

Does it understand service lengths and buffers?

Yes. You set the length and processing time for every service, and Hollis only offers slots that fit the full appointment.

Can it take deposits?

Hollis can send a secure payment link for deposits on long services, new clients or any time slot you choose.

How does the waitlist work?

When someone cancels, Hollis texts or calls clients on the waitlist for that time and stylist, and books the first one who says yes.

Will it work with our booking software?

Hollis syncs with the calendars and booking tools most salons use. If yours isn’t listed, we’ll connect it during onboarding.

What if a client wants to talk to a person?

During opening hours Hollis transfers the call to your front desk. After hours it takes a message and books a callback.

Explore other industries

All industries

Dental

Veterinary

Physiotherapy

Med spas

Fitness studios

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call