Med spas

The AI receptionist for med spas

Hollis answers treatment questions discreetly, books consultations and explains package pricing, so your providers can focus on the client in the room.

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Aesthetician applying a facial treatment to a client

45%

of med spa inquiries arrive after hours

45%

of med spa inquiries arrive after hours

45%

of med spa inquiries arrive after hours

$2,400

average yearly value of a package client

$2,400

average yearly value of a package client

$2,400

average yearly value of a package client

24/7

private, judgment-free answers

24/7

private, judgment-free answers

24/7

private, judgment-free answers

The problem

Why med spas miss calls

Clients research late at night and want answers before they commit.

The problem

Why med spas miss calls

Clients research late at night and want answers before they commit.

The problem

Why med spas miss calls

Clients research late at night and want answers before they commit.

Questions come after hours

Most clients look up treatments in the evening, long after your front desk has gone home.

Questions come after hours

Most clients look up treatments in the evening, long after your front desk has gone home.

Consultations need care

First-time callers have detailed questions, and a rushed answer can cost a long-term client.

Consultations need care

First-time callers have detailed questions, and a rushed answer can cost a long-term client.

Pricing is complex

Packages, memberships and add-ons are hard to explain quickly between appointments.

Pricing is complex

Packages, memberships and add-ons are hard to explain quickly between appointments.

What Hollis handles

Every call your med spa gets, covered

Hollis is trained on med spa workflows out of the box, then tuned to your treatments, providers and pricing.

What Hollis handles

Every call your med spa gets, covered

Hollis is trained on med spa workflows out of the box, then tuned to your treatments, providers and pricing.

What Hollis handles

Every call your med spa gets, covered

Hollis is trained on med spa workflows out of the box, then tuned to your treatments, providers and pricing.

Consultations

Books first visits with the right provider and collects goals ahead of time.

Consultations

Books first visits with the right provider and collects goals ahead of time.

Package pricing

Explains packages, memberships and add-ons clearly and consistently.

Package pricing

Explains packages, memberships and add-ons clearly and consistently.

Treatment questions

Answers questions about results, downtime and prep using your approved answers.

Treatment questions

Answers questions about results, downtime and prep using your approved answers.

Discreet by design

Keeps every conversation private and handles sensitive topics with care.

Discreet by design

Keeps every conversation private and handles sensitive topics with care.

Aftercare follow-ups

Checks in after treatments and books touch-ups at the right time.

Aftercare follow-ups

Checks in after treatments and books touch-ups at the right time.

Deposits

Takes deposits for consultations and high-value treatments.

Deposits

Takes deposits for consultations and high-value treatments.

See it in action

A late-night question, answered

At 10:26 PM a first-time client asked about lip filler. Hollis explained the treatment, shared package pricing and booked a consultation for the next week.

Knows your treatments, providers and room times

Explains packages and memberships clearly

Keeps every conversation private

Syncs with your med spa software

Sample call

Glow Aesthetics, Wednesday 10:26 PM

After hours

Hi, I’m thinking about lip filler but I’ve never had it done. How does it work?

Great question. It starts with a free consultation with one of our nurse injectors. Nora has Tuesday at 4 PM. Would you like that?

Yes, let’s do Tuesday.

Consultation booked

Tue, 4:00 PM with Nora, goals noted

Works with your med spa software

Two-way sync with the systems med spa teams already use.

Outlook

HubSpot

Slack

Twilio

Zapier

Google Calendar

Most of our new clients find us late at night. Before Hollis, those questions went to voicemail. Now they get a real answer and a booked consultation, and we added 52 new clients last quarter.

Olivia Grant

Founder, Glow Aesthetics

+52

new clients last quarter

Quick answers

Med spas often ask

Can’t find what you need? Our team replies within a few hours, every day of the week.

Talk to our team

Is client information kept private?

Yes. Calls and records are encrypted, access is role based, and Hollis never shares details outside your team.

Can Hollis explain treatments accurately?

Hollis answers using the treatment notes and FAQs you approve. Anything medical or outside those notes is passed to your providers.

Does it handle packages and memberships?

Yes. Hollis explains your packages, memberships and add-ons, and can book the first session of a package on the call.

Can it take deposits for consultations?

Hollis sends a secure payment link for deposits on consultations and any treatments you choose.

Will it work with our booking software?

Hollis syncs with the calendars and booking tools most med spas use. If yours isn’t listed, we’ll connect it during onboarding.

What if a client wants to speak to a provider?

Hollis takes a detailed message and books a callback with the right provider, or transfers the call during opening hours.

Explore other industries

All industries

Dental

Veterinary

Salons and spas

Physiotherapy

Fitness studios

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call

Live in a day

Let’s get your front desk covered

Answer every call, book every appointment and give your team their time back, starting this week.

Book a demo

Hear a live call