Dental

The AI receptionist for dental practices

Hollis answers every patient call, books the right appointment type and triages emergencies, so your team can focus on the patient in the chair.

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Hear a dental call

Smiling patient holding a clear dental aligner

32%

of dental calls go unanswered during clinic hours

32%

of dental calls go unanswered during clinic hours

32%

of dental calls go unanswered during clinic hours

$1,200

average first-year value of a new patient

$1,200

average first-year value of a new patient

$1,200

average first-year value of a new patient

24/7

emergency triage, including weekends

24/7

emergency triage, including weekends

24/7

emergency triage, including weekends

The problem

Why dental front desks miss calls

It is not a staffing problem. It is a timing problem, and it happens in every practice.

The problem

Why dental front desks miss calls

It is not a staffing problem. It is a timing problem, and it happens in every practice.

The problem

Why dental front desks miss calls

It is not a staffing problem. It is a timing problem, and it happens in every practice.

The patient in the chair comes first

Your front desk is checking someone in, taking a payment or answering a question when the phone rings again.

The patient in the chair comes first

Your front desk is checking someone in, taking a payment or answering a question when the phone rings again.

Peak hours collide

Mornings and lunch breaks bring the most calls, exactly when your team is busiest with walk-ins.

Peak hours collide

Mornings and lunch breaks bring the most calls, exactly when your team is busiest with walk-ins.

Emergencies happen after hours

A cracked tooth at 9 PM goes to voicemail, and that patient often books with whoever picks up.

Emergencies happen after hours

A cracked tooth at 9 PM goes to voicemail, and that patient often books with whoever picks up.

What Hollis handles

Every call your practice gets, covered

Hollis is trained on dental workflows out of the box, then tuned to your services and providers.

What Hollis handles

Every call your practice gets, covered

Hollis is trained on dental workflows out of the box, then tuned to your services and providers.

What Hollis handles

Every call your practice gets, covered

Hollis is trained on dental workflows out of the box, then tuned to your services and providers.

New patient booking

Collects details, checks availability and books the right appointment length.

New patient booking

Collects details, checks availability and books the right appointment length.

Recall and hygiene reminders

Calls and texts patients who are due for cleanings and fills empty hygiene slots.

Recall and hygiene reminders

Calls and texts patients who are due for cleanings and fills empty hygiene slots.

Insurance verification

Answers coverage questions and checks plan details before the visit.

Insurance verification

Answers coverage questions and checks plan details before the visit.

Emergency triage

Recognizes urgent symptoms and books same-day slots or alerts the on-call dentist.

Emergency triage

Recognizes urgent symptoms and books same-day slots or alerts the on-call dentist.

Reschedules and cancellations

Moves appointments in seconds and offers the freed slot to the waitlist.

Reschedules and cancellations

Moves appointments in seconds and offers the freed slot to the waitlist.

Treatment questions

Explains procedures, prices and prep instructions using your own approved answers.

Treatment questions

Explains procedures, prices and prep instructions using your own approved answers.

See it in action

A real after-hours call, handled

At 7:48 PM a patient called with a chipped tooth. Hollis recognized the urgency, booked the first slot next morning and alerted the team.

Knows your services, providers and chair times

Checks insurance plans before booking

Flags dental emergencies for same-day slots

Syncs with your practice management software

Sample call

Brightsmile Dental, Tuesday 7:48 PM

After hours

Hi, I chipped a tooth at dinner and it’s a little sore. Can someone see me soon?

I’m sorry to hear that. I’ve flagged this as urgent. Dr. Patel has a slot tomorrow at 8:30 AM. Shall I book it?

Yes please, that works.

Urgent visit booked

Wed, 8:30 AM with Dr. Patel, team notified

Works with your practice software

Two-way sync with the systems dental teams already use.

Outlook

HubSpot

Slack

Twilio

Zapier

Google Calendar

We used to lose four or five new patients a week to voicemail. In the first month with Hollis we booked 38 new patients we would have missed, and my front desk finally takes a real lunch break.

Dr. Alex Morgan

Owner, Brightsmile Dental

+38

new patients in month one

Quick answers

Dental practices often ask

Can’t find what you need? Our team replies within a few hours, every day of the week.

Talk to our team

Does Hollis follow HIPAA requirements?

Yes. Calls and records are encrypted in transit and at rest, access is role based, and we sign a Business Associate Agreement with every practice.

Can Hollis book different appointment lengths?

Yes. You set the length for each service, like 30 minutes for a cleaning or 90 for a crown, and Hollis only offers slots that fit the full appointment.

How does emergency triage work?

Hollis asks a short set of questions you approve, such as pain level, swelling or bleeding. Urgent cases get the next same-day slot or a direct alert to your on-call dentist.

Can it answer insurance questions accurately?

Hollis uses the plans and coverage notes you provide. When a caller asks about something it can’t confirm, it collects their details and flags the question for your team.

Will it work with our practice management software?

Hollis syncs with the calendars and practice systems most dental offices use. If yours isn’t on the list, our team will set up a connection during onboarding.

What if a patient wants to talk to a person?

Hollis transfers the call to your front desk during opening hours. After hours it takes a detailed message and books a callback at a time that suits the patient.